Passionate – Dedicated – Professional
Veris Residential Case Study
The Challenge
Veris Residential’s growth led to rising IT costs across multiple vendors. Challenges included:
- Escalating telecom bills and complex contracts
- Decentralized telecom expenses management with limited oversight
- Lack of internal expertise in vendor negotiations
Veris Residential required a trusted partner to:
- Bring transparency to IT spending
- Ensure technology supports business growth
The True Up IT Solution
True Up IT provided a comprehensive solution:
1. Bill Audit & Cost Analysis
- Thorough audits of telecom, cloud, and tech bills
- Identified billing errors and unnecessary services
2. Technology Upgrades & Optimization
- Infrastructure assessment and strategic improvements
- Enhanced performance and reduced operational costs
3. Vendor Negotiation & Contract Management
- Secured better vendor terms
- Identified cost-effective alternatives
4. Contract Review & Risk Mitigation
- Eliminated unfavorable terms and hidden fees
- Removed costly auto-renewal clauses
Measurable Results
| Category | Annual Realized Reductions |
|---|---|
| Corporate Internet | (52% reduction) |
| Property Internet | (40% reduction) |
| Corporate Mobile Wireless | (21% reduction) |
| Properties Emergency Lines | (9% reduction) |
| Property Office Phone | (48% reduction) |
| Properties Mobile Wireless | (21% reduction) |
| Managed Amenity WiFi | (65% reduction) |
Beyond the Numbers
True Up IT goes beyond cost savings by:
- Providing strategic guidance
- Acting as an extension of Veris Residential’s IT team
- Ensuring ongoing value from technology investments
“The ROI on our partnership with True Up IT was evident within the first quarter. They’ve transformed how we approach technology procurement and continue to be our trusted advisor for all IT-related strategies and decisions regarding our companies’ Data and Telecommunications.” — Carmen DeGuida, SVP, CIO/CISO – Veris Residential
